Coronavirus: Steps We Are Taking

Published: April 14, 2020

County Federal COVID-19 Update: December 3, 2020

Branch Capacity

Due to Santa Clara County’s new Public Health Order (issued 11/28/2020), County Federal will be limiting the number of members and staff within a branch at any given time.  This will result in longer wait times as we continue to safely serve members in-person.

Mobile & Online Banking

If you haven’t tried our Online or Mobile banking solutions, we encourage you to give our Online Banking or Mobile app a try.  You can make payments, view transactions, check balances, apply for a loan, deposit a check and more.  It’s easier and faster (in most cases) to manage your account digitally, especially given wait times may be longer than usual. 

Our Hours

Our Branches will continue to open on Monday through Friday, 9am to 5pm.  Closed on Saturdays. Our Contact Center hours will remain open Monday through Friday, 8am to 6pm and Saturday from 9:30am to 2:30pm.

See a full list of our ATM and Branch Locations.

County Federal is committed to serving you and our community while prioritizing the safety of our members and employees.  Thank you for your membership and understanding.


Loan Assistance Programs

During these unprecedented and difficult times, we want you to know that we stand ready to help.

If you’ve been financially impacted by COVID-19, click here to learn more.