Notice: We are currently experiencing intermittent connectivity issues.  Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
Notice: Campbell Branch is currently closed due to building maintenance. We apologize for the inconvenience and appreciate your understanding.
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Notice: Our Gilroy branch is currently experiencing intermittent connectivity issues. Thank you for your patience as we work diligently to resolve this issue.
System Maintenance: On Thursday, February 15th, we’ll be performing a scheduled maintenance starting at 10 p.m. PST and ending at 2 a.m. PST on Friday, February 16th. During this time, Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
We’re experiencing technical difficulties with our phone system. We apologize for the inconvenience.
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ALERT: DON'T BE MISLED. 
County Federal will never call, email or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
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All County Federal offices and branches will be closed on May 27th, in observance of Memorial Day.
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Are you impacted by the severe weather? Contact us today to apply for our Emergency Relief Loan.

Card Manager

couple on computer

Do even more from a single convenient platform

Ready for an easier way to manage your cards? New card management and spend tracking features are coming soon on April 24th. Our new card experience puts more control, convenience, and safety in your hands. From instant card activations to clearer merchant transaction information to robust fraud protections, you can do even more from one convenient place with County Federal’s Card Manager.

What You Need to Know Now

  • You can still use your cards and access other mobile banking features while we work on the upgrades.
  • The current card management functionality in our mobile banking app will be unavailable the evening of April 23rd for up to 24 hours.
  • To enjoy the latest card management and spend tracking features, please update your mobile app on or after April 24th.
  • You will no longer need a separate Card Manager app. It can be deleted after the launch of the upgrade on April 24th.
  • If you haven’t already, download our mobile banking app, set up an account and enable push notifications to get ready for the new features.

With the new Card Manager experience, you can:

Control Your Card on Your Terms

  • Turn your cards on/off at your discretion.
  • Set spending limits based on location, amount, merchant type and transaction type.
  • Create travel plan notifications.

Get Convenience for a Smoother Experience

  • Easily add cards to digital wallets.
  • Activate your card within the app.
  • View, manage, and redeem rewards.

Deeper Insights into Spending

  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of spending with a glance.
  • View merchant name, logo, exact location on map and contact information.

Use Your Card Confidently with Uncompromising Fraud Protection.

  • Immediately turn off a lost or stolen card.
  • Report lost or stolen cards in a couple of clicks.
  • Keep in constant communication with us with two-way fraud alert.

Don't have our mobile app? Download it for free.

Download on the App StoreGet it on Google Play

Introducing the Latest Features on Card Manager

How to Add Your Card to Apple Pay and Google Pay

Frequently Asked Questions

What is Card Manager?

Card Manager is a next generation digital solution that integrates directly with the mobile banking application and Online Banking to deliver connected digital-first payment experiences to members. Card Manager offers a multitude of debit and credit card management functions that creates control, convenience and transparency across the card lifecycle.

What are the key features of Card Manager?

  • Card controls and alerts
  • Push provisioning to digital wallet (Apple Pay®)
  • Self-service features
  • Spend insights and enriched transaction details

How do users access Card Manager?

Card Manager is designed to be natively integrated into your mobile banking app and Online Banking to provide a seamless digital experience for members. Therefore, it’s easy to access. Once users go into the mobile banking app, you will click “Card Manager” to access all the features of Card Manager, from within the same app.

Do users need two apps?

No, Card Manager is integrated right into your mobile banking app, so no additional app is necessary. It is also available in Online Banking

What do I need to do before the update?

To ensure a seamless transition, you will not be able to access the Card Manager link in the Mobile Banking app or the Card Manager app after Tuesday evening, April 23rd.

If you haven’t already, download our mobile banking app, set up an account and enable push notifications to get ready for the new features.

What do I need to do after the update?

When accessing the app on or after April 24th the app may need a few minutes to update. Next, simply tap Card Manager within the mobile banking app to see all the new features, enable alerts and manage the existing controls carried over from our previous Card Manager app.

Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc.
NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
Equal Housing Lender
Certified - CDFI - US Department of the Treasury
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