Notice: We are currently experiencing intermittent connectivity issues.  Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
Notice: On Thursday, August 1st, Branches and the Contact Center will open at 10:00 am due to company wide staff training.
Notice: Our Gilroy branch is currently experiencing intermittent connectivity issues. Thank you for your patience as we work diligently to resolve this issue.
System Maintenance: On Saturday, June 8th, we’ll be performing a scheduled maintenance starting at 9 p.m. PST and ending at 4 a.m. PST on Sunday, June 9th. During this time, Online, Mobile, and Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
We’re experiencing technical difficulties with our phone system. We apologize for the inconvenience.
Find the nearest branch or ATM.
ALERT: DON'T BE MISLED. 
County Federal will never call, email or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
Find the nearest branch or ATM.
All County Federal offices and branches will be closed on July 4th, in observance of Independence Day.
Find the nearest branch or ATM.
Are you impacted by the severe weather? Contact us today to apply for our Emergency Relief Loan.
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Santa Clara County Federal Credit Union

Contact Us

How Can We Help You?

Frequently Asked Questions

Phone Numbers

Member Services: (408) 282-0700 or (800) 282-6212
Contact Center Representatives are available: Monday – Friday 8:00 am – 6:00 pm, Saturday 9:30 am – 2:30 pm

CO-OP ATM Locator: (24 hour access to ATM locations): (888) SITE-COOP

Direct Connect 24 Telephone Banking: (408) 282-0700, press 4 or (800) 282-6212, press 4

Text Banking: Text 96865

Fax Number: (408) 441-1549

Lending Center: (408) 282-0700 or (800) 282-6212, press 1
Loan Advisors are available: Monday – Friday 9 am – 6 pm 

Lost or Stolen VISA Check Cards (Debit Card): (408) 282-0700 or (800) 282-6212

Fraud Detection Message Center (Debit Cards): 1-833-735-1897

Lost or Stolen VISA Credit Cards: (855) 319-8505 (toll free) or (301) 945-9948 (international calls only)

Visa Credit Card Inquires & Disputes: (24/7 cardholder service): (855) 319-8505

BALANCE Financial Fitness Counselors: (888) 456-2227

Mailing Address:

Santa Clara County Federal Credit Union
P.O. Box 11024
San Jose, CA 95103

Routing Number: 321176972

VISA Payment Mailing Address:

Santa Clara County FCU
P.O. Box 2711
Omaha, NE 68103-2711

Send Us A Message

NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
Equal Housing Lender
Certified - CDFI - US Department of the Treasury
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