Contact Us
Frequently Asked Questions
Phone Numbers
Member Services: (408) 282-0700 or (800) 282-6212
Contact Center Representatives are available: Monday – Friday 8:00 am – 6:00 pm, Saturday 9:30 am – 2:30 pm
CO-OP ATM Locator: (24 hour access to ATM locations): (888) SITE-COOP
Direct Connect 24 Telephone Banking: (408) 282-0700, press 4 or (800) 282-6212, press 4
Text Banking: Text 96865
Fax Number: (408) 441-1549
Lending Center: (408) 282-0700 or (800) 282-6212, press 1
Loan Advisors are available: Monday – Friday 9 am – 6 pm
Lost or Stolen VISA Check Cards (Debit Card): (408) 282-0700 or (800) 282-6212
Lost or Stolen VISA Credit Cards: (855) 319-8505 (toll free) or (301) 945-9948 (international calls only)
Visa Credit Card Inquires & Disputes: (24/7 cardholder service): (855) 319-8505
BALANCE Financial Fitness Counselors: (888) 456-2227
Mailing Address:
Santa Clara County Federal Credit Union
P.O. Box 11024
San Jose, CA 95103
Routing Number: 321176972
VISA Payment Mailing Address:
Santa Clara County FCU
P.O. Box 2711
Omaha, NE 68103-2711