Notice: We are currently experiencing intermittent connectivity issues.  Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
Notice: On Thursday, August 1st, Branches and the Contact Center will open at 10:00 am due to company wide staff training.
Notice: Our Gilroy branch is currently experiencing intermittent connectivity issues. Thank you for your patience as we work diligently to resolve this issue.
System Maintenance: On Saturday, June 8th, we’ll be performing a scheduled maintenance starting at 9 p.m. PST and ending at 4 a.m. PST on Sunday, June 9th. During this time, Online, Mobile, and Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
We’re experiencing technical difficulties with our phone system. We apologize for the inconvenience.
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ALERT: DON'T BE MISLED. 
County Federal will never call, email or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
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All County Federal offices and branches will be closed on July 4th, in observance of Independence Day.
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Are you impacted by the severe weather? Contact us today to apply for our Emergency Relief Loan.

Message from our CEO on the Silicon Valley Bank failure

Dear Members,

You have likely been reading about last week’s failure of Silicon Valley Bank (SVB), which was conserved by the banking regulators due to concerns about liquidity and solvency on Friday, March 10, 2023.  You may be wondering how this affects your deposits at County Federal and the safety and soundness of our credit union.   

I want to assure you that County Federal’s financials are strong.  We are well-capitalized with a net worth ratio of 9.16% as of February 28, 2023, above the NCUA definition of a well-capitalized institution. We also are deliberate about our growth and practice sound financial management. Our balance sheet consists primarily of loans to members for autos and homes, and our investment portfolio is comprised almost entirely of government guaranteed bonds that have no credit risk. We also have more than adequate liquidity as a cushion against a potential decline in deposit balances.

Additionally, County Federal is not directly impacted by the action taken by the FDIC and had no relationship to SVB.  However, we know that anytime there is a large bank failure, it has the potential to cause depositors to get concerned about the safety of their funds.  Your deposits at County Federal are insured up to $250,000 by the National Credit Union Share Insurance Fund.

This type of news is always unsettling, but we’ve managed through other financial market storms before, most recently the great recession and the pandemic. We are well positioned to withstand this storm, too, and are committed to supporting our members, our team, and our community as we have for more than 70 years.  We truly appreciate the trust you have placed in us and thank you for your business and your support.

Please feel free to reach out by calling our Member Contact Center at 408-282-0700 or by visiting one of our branches should you have any specific questions or concerns.

Sincerely,

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Rebecca Reynolds Lytle
President & Chief Executive Officer

NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
Equal Housing Lender
Certified - CDFI - US Department of the Treasury
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