Notice: Campbell Branch is closed today, Tuesday, October 11, 2022. We apologize for the inconvenience and appreciate your understanding.
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Phone Banking System Maintenance: On Tuesday, May 31st, we’ll be performing scheduled maintenance for approximately 30 minutes, starting at 10:00 p.m. PDT and ending at 10:30 p.m. PDT. During this time, you won’t be able to access your account information over the phone. Online Banking Services will still be available. Thank you for your patience as we update our systems to better serve you.
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System Maintenance: On Saturday, March 4th, we’ll be performing a scheduled maintenance starting at 7 p.m. PT and ending at 5 a.m. PT on Sunday, March 5th. During this time, Online and Mobile Banking and Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
All County Federal offices and branches will be closed on March 31st, in observance of Cesar Chavez Day.
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Alert: Don’t be misled. County Federal will never call or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
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Impacted by recent winter storms? Call us about our Emergency Relief Loan, 408-282-0700 or 800-282-6212.
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Don’t Get Caught in a Charity Scam

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Don’t Get Caught in a Charity Scam

Sharing your blessings through charity is a wonderful way to give back. Unfortunately, scammers often hijack the kindness of charity-givers to get at their money and their information. Here’s what you need to know about charity scams.

How the scam plays out

In a charity scam, a scammer or scam ring targets victims via phone call, advertising online or sending out mass emails. They pretend to represent a well-known charity or popular cause. They’ll ask the target to make a donation, and sometimes ask that they share personally identifiable information. Sadly, though, instead of these funds going to help a charity, they go into the scammer’s pockets.

Red flags

Look out for these red flags to help you identify a charity scam:

  • You’re asked to share personal information before you can make a donation.
  • You’re pressured into making a donation now.
  • When asked how your donation will be used, you get vague responses.
  • An organization with a name closely resembling a well-known charity asks for a donation from you.
  • An alleged charity will only accept donations by prepaid debit card or gift card.

Protect yourself

Follow these basic rules for giving safely:

  • Give to established charities you know and trust.
  • When donating to a new charity, verify its authenticity on a charity-vetting site, like Charity Navigator.
  • Never click on embedded links or open email attachments coming from an unverified contact.
  • Directly contact the charity you wish to donate to on your own.
  • Check the URL of the charity’s website for accurate spelling.
  • When making a donation by phone, visit the charity’s website to ensure you have the correct number.
  • Don’t share personally identifiable information with an unverified contact.
  • If you’re using text-to-donate, verify the number with the charity first.
  • Make your donation with a credit card for strongest purchase protection.

If you've been targeted

If you believe you’ve been targeted by a charity scam, you can help law enforcement agencies catch the scammers. First, report the scam to the FBI at Next, alert the FTC at Finally, if the scam involves financial aid for a recent natural disaster, report it to the National Center for Disaster Fraud.

Follow the tips in this guide to help ensure you’re always giving safely.

Content Source: CUContent

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