Notice: We are currently experiencing intermittent connectivity issues.  Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
Notice: Campbell Branch is currently closed due to building maintenance. We apologize for the inconvenience and appreciate your understanding.
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Notice: Our Gilroy branch is currently experiencing intermittent connectivity issues. Thank you for your patience as we work diligently to resolve this issue.
System Maintenance: On Saturday, June 8th, we’ll be performing a scheduled maintenance starting at 9 p.m. PST and ending at 4 a.m. PST on Sunday, June 9th. During this time, Online, Mobile, and Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
We’re experiencing technical difficulties with our phone system. We apologize for the inconvenience.
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ALERT: DON'T BE MISLED. 
County Federal will never call, email or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
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All County Federal offices and branches will be closed on June 19th, in observance of Juneteenth.
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Are you impacted by the severe weather? Contact us today to apply for our Emergency Relief Loan.

Don’t Get Caught in a Charity Scam

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Don’t Get Caught in a Charity Scam

Sharing your blessings through charity is a wonderful way to give back. Unfortunately, scammers often hijack the kindness of charity-givers to get at their money and their information. Here’s what you need to know about charity scams.

How the scam plays out

In a charity scam, a scammer or scam ring targets victims via phone call, advertising online or sending out mass emails. They pretend to represent a well-known charity or popular cause. They’ll ask the target to make a donation, and sometimes ask that they share personally identifiable information. Sadly, though, instead of these funds going to help a charity, they go into the scammer’s pockets.

Red flags

Look out for these red flags to help you identify a charity scam:

  • You’re asked to share personal information before you can make a donation.
  • You’re pressured into making a donation now.
  • When asked how your donation will be used, you get vague responses.
  • An organization with a name closely resembling a well-known charity asks for a donation from you.
  • An alleged charity will only accept donations by prepaid debit card or gift card.

Protect yourself

Follow these basic rules for giving safely:

  • Give to established charities you know and trust.
  • When donating to a new charity, verify its authenticity on a charity-vetting site, like Charity Navigator.
  • Never click on embedded links or open email attachments coming from an unverified contact.
  • Directly contact the charity you wish to donate to on your own.
  • Check the URL of the charity’s website for accurate spelling.
  • When making a donation by phone, visit the charity’s website to ensure you have the correct number.
  • Don’t share personally identifiable information with an unverified contact.
  • If you’re using text-to-donate, verify the number with the charity first.
  • Make your donation with a credit card for strongest purchase protection.

If you've been targeted

If you believe you’ve been targeted by a charity scam, you can help law enforcement agencies catch the scammers. First, report the scam to the FBI at tips.fbi.gov. Next, alert the FTC at FTC.gov. Finally, if the scam involves financial aid for a recent natural disaster, report it to the National Center for Disaster Fraud.

Follow the tips in this guide to help ensure you’re always giving safely.

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