Notice: We are currently experiencing intermittent connectivity issues.  Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
Notice: Campbell Branch is currently closed due to building maintenance. We apologize for the inconvenience and appreciate your understanding.
Find the nearest branch or ATM.
Notice: Our Gilroy branch is currently experiencing intermittent connectivity issues. Thank you for your patience as we work diligently to resolve this issue.
System Maintenance: On Thursday, February 15th, we’ll be performing a scheduled maintenance starting at 10 p.m. PST and ending at 2 a.m. PST on Friday, February 16th. During this time, Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
We’re experiencing technical difficulties with our phone system. We apologize for the inconvenience.
Find the nearest branch or ATM.
ALERT: DON'T BE MISLED. 
County Federal will never call, email or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
Find the nearest branch or ATM.
All County Federal offices and branches will be closed on May 27th, in observance of Memorial Day.
Find the nearest branch or ATM.
Are you impacted by the severe weather? Contact us today to apply for our Emergency Relief Loan.

Don’t Get Caught in a Shopping Scam!

Don’t Get Caught in a Shopping Scam!

When shopping moved online, it created a wave of new scams. Many of them can be difficult to spot and offer no way for the victim to reclaim lost funds. Here’s how to recognize an online shopping scam.

How these scams play out

There are several variations to the online shopping scam.

In one version, a shopper decides to purchase an item online and completes the transaction. Unfortunately, the item will never show up. If it does, it’s a cheap knockoff of the product, instead of the item that was purchased.

In another variation, a shopper finds an item online and tries to make a purchase. They’ll be asked for sensitive info, such as their checking account number. The shopper will be unable to complete the transaction and will run into repeated site errors. Unfortunately, the scammers now have their information and can empty their accounts, or worse.

In a third version, a seller clicks on an ad, or on a site that came up in a Google search for one of their favorite stores. They’ll proceed to make an order, not knowing they’ve clicked into a scammer’s fake site. The rest of the scam will follow one of the scenarios described above.

Red flags

Watch out for these warning signs that you may have stumbled upon a shopping scam:

  • Prices are too good to be true.
  • The offer urges you to act now.
  • The seller demands a specific means of payment.
  • The website is full of typos.

Stay safe

Follow these tips to keep yourself safe from online shopping scams:

  • Only shop on safe, secure sites.
  • Check the URL for proper spelling of reputable sites to ensure you haven’t landed on a look-a-like site.
  • Avoid clicking on high-pressure pop-up ads.
  • Pay with a credit card when shopping online.
  • Never share personal information with an unverified contact.

If you’re targeted

If you’ve fallen victim to an online shopping scam, take these steps to fix the damage:

If you’ve paid by credit card, call the company to dispute the charge. At this point, you may want to place a credit alert on your name. Next, alert the FTC . Finally, let your friends know about the scam.

Stay safe!

County Federal offers the following cards equipped with Verified by Visa and Visa Checkout for your safety and convenience:

Contact us to learn more about our credit card options.

Content Source: CUContent

NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
Equal Housing Lender
Certified - CDFI - US Department of the Treasury
cross