Notice: We are currently experiencing intermittent connectivity issues.  Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
Notice: Campbell Branch is currently closed due to building maintenance. We apologize for the inconvenience and appreciate your understanding.
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Notice: Our Gilroy branch is currently experiencing intermittent connectivity issues. Thank you for your patience as we work diligently to resolve this issue.
System Maintenance: On Thursday, February 15th, we’ll be performing a scheduled maintenance starting at 10 p.m. PST and ending at 2 a.m. PST on Friday, February 16th. During this time, Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
We’re experiencing technical difficulties with our phone system. We apologize for the inconvenience.
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ALERT: DON'T BE MISLED. 
County Federal will never call, email or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
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All County Federal offices and branches will be closed on May 27th, in observance of Memorial Day.
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Are you impacted by the severe weather? Contact us today to apply for our Emergency Relief Loan.

Member Services

Member Services
At County Federal, our Members come first. Check out our list of services developed to help make managing your money a little easier.

Explore the benefits of County Federal membership.
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Direct Deposit

It’s Safe. It’s Fast. It’s Easy!

To get started, see your payroll department or download a Direct Deposit form.
Our Routing and Transit Number is 321176972
• For a checking account, use the 12 digit account number located on the bottom of your checks.
• For a savings account, use your member number and suffix, with enough leading zeroes to make a 12 digit number. (ex. 000001234500.)

To sign up for Direct Deposit for Social Security, Supplementary Security, VA or other federal benefit checks, visit Go Direct.

Note: Direct Deposit may not be available through all employers.

Notary

County Federal branches offer FREE notary public services for credit union related documents. 

To better assist you with your notary service needs, we ask that you follow these guidelines:

  • All signers are required to have one of the following forms of current and valid photo ID: Driver License, State ID, Military ID, or Passport
  • All signers must be present
  • All signing must be done in the notary’s presence
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Wire Transfer

Need to send money quickly? Wiring money through County Federal is fast, safe, and secure. We offer both domestic and international wire transfers to help you move your money anywhere, anytime.

Visit your nearest branch or call us at 408-282-0700 or 800-282-6212 for more details.

Our Routing and Transit Number is 321176972

Wire Transfer Processing:
• A wire transfer must be submitted by 2:00 pm for the wire to be sent the same day. Funds are generally credited the next business day to the wire recipient.
• An international wire transfer, on average, can take anywhere between one to five business days for funds to arrive in the recipient’s account, as they are subject to processing by the intermediary bank.
• Incoming wire transfers are free of charge. A fee applies for all outgoing wire transfers. See current fee schedule

TruStage® Insurance: Simple, Straightforward, Budget-Friendly.

Insurance is an important part of a solid financial plan. The key is finding coverage that fits your needs and budget from someone you can trust. The right insurance can help give you peace of mind today.

Backed by more than 80 years of working with credit unions and their members, you can count on TruStage to help protect what matters most.

Get a quote or explore your options at TruStage.com.

© Copyright 2020, TruStage. All Rights Reserved.

TruStage® insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company, PO Box 61, Waverly IA 50677-0061. Auto and Home Insurance Program are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.

GEN-2944047.1

Get Insured 
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Skip-a-Pay

Sometimes your budget needs a little breathing room. Maybe an unforeseen expense like a medical bill or car repair will strain it beyond your comfort zone. Or, maybe you know what’s coming and you need the extra cash on hand for the holidays or a little pampering. County Federal understands and we’ve designed Skip-a-Pay to help when you need it.

What is Skip-a-Pay

The Skip-A-Pay Program gives you the option to defer a monthly payment on an eligible County Federal Loan to the end of the loan. We advance your payment due date and your maturity date (for example on a 48-month loan, if one payments skipped, you make 48 payments over 49 months) for a small fee. All without impacting your credit rating.

It’s that simple. Here’s How It Works:

To take advantage of our Skip-A-Pay Program, print out the Skip-A-Pay Request form, fill it out completely. Borrower (member) and all co-borrowers must sign this request form. Return it to a County Federal Branch or mail to: P.O. Box 11024, San Jose, CA 95103.

  • A fee of $30 per loan payment skipped will be added to the loan balance when the request is approved.
  • Eligible Loan types for skip-a-pay are: Auto, Credit Card, Boat, RV, Motorcycle, Personal, Line of Credit, Computer, and Share Secured Loans (excluding single payment option).
  •  The loan must have originated at least 6 months prior to the date of the Skip A Pay Request to be eligible and the loan must not be 30 or more days past due.
  • Payments can be skipped on each eligible loan only one (1) time per calendar year.
  • Be sure and read the request form for the full disclosure.

Take advantage of Skip A Payment today! If you have questions, give us a call at 408-282-0700 or 800-282-6212 or visit one of our branches.

Contact Us

Our friendly, knowledgeable member services team is here to answer your membership-related questions.

Contact us directly at 408-282-0700 or 800-282-6212, Mon – Fri 8:00 am – 6:00 pm, Sat 9:30 am – 2:30 pm.

Resources

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Webinars

We’ve partnered with BALANCE to offer FREE financial webinars to help our members learn how to take control of their finances.
Register Now
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Member Discounts

Planning a fun outing or family vacation in the near future? We offer our members a wide variety of discounted tickets and special offers.
Member Discounts
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Financial Calculators

Our free, easy-to-use financial calculators can help you to calculate payments, see how much you can afford and more!
Calculate
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Car Buying Services

Why spend your valuable time shopping from dealer to dealer? Check out our convenient and stress-free car buying services.
Learn More
NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
Equal Housing Lender
Certified - CDFI - US Department of the Treasury
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