Notice: We are currently experiencing intermittent connectivity issues.  Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
Notice: Campbell Branch is currently closed due to building maintenance. We apologize for the inconvenience and appreciate your understanding.
Find the nearest branch or ATM.
Notice: Our Gilroy branch is currently experiencing intermittent connectivity issues. Thank you for your patience as we work diligently to resolve this issue.
System Maintenance: On Thursday, February 15th, we’ll be performing a scheduled maintenance starting at 10 p.m. PST and ending at 2 a.m. PST on Friday, February 16th. During this time, Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
We’re experiencing technical difficulties with our phone system. We apologize for the inconvenience.
Find the nearest branch or ATM.
ALERT: DON'T BE MISLED. 
County Federal will never call, email or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
Find the nearest branch or ATM.
All County Federal offices and branches will be closed on May 27th, in observance of Memorial Day.
Find the nearest branch or ATM.
Are you impacted by the severe weather? Contact us today to apply for our Emergency Relief Loan.

Privacy Policy

Rev. March 2018

Facts

What does Santa Clara County Federal Credit Union and its Affiliate Credit Union Service Organization (CUSO), SCC Financial & Insurance Services, Inc., do with your personal information
County Federal

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and date of the birth
  • Credit history and credit scores
  • Account balances and payment/transaction history
  • Assets and Income

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Santa Clara County Federal Credit Union and its Affiliate Credit Union Service Organization, SCC Financial & Insurance Services, Inc., chooses to share; and whether you can limit this sharing.
 
Reasons we can share your personal information
Does Santa Clara County Federal Credit Union and its affiliate CUSO, SCC Financial & Insurance Services, Inc., share?Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes - to offer our products and services to youYesNo
For joint marketing with other financial companiesYesYes
For our affiliates' everyday business purposes - information about your transactions and experiencesYesYes
For our affiliates' everyday business purposes - information about your creditworthinessYesYes
For our affiliates to market to youYesYes
For non-affiliates to market to youYesYes

To limit our sharing

  • Call 1-408-282-0700 or 1-800-282-6212, or
  • Mail the form below, or
  • Bring it in to any County Federal Branch

Please Note:
If you are a new member, we can begin sharing your information 45 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in the notice. If you have a joint account or joint credit with us, we will treat an opt-out by one of you as an opt-out by all of you. However, you can contact us at any time to limit our sharing.

Questions?

Call 1-408-282-0700 or 1-800-282-6212 or visit www.sccfcu.org

Who We Are

Who is providing this notice?

Santa Clara County Federal Credit Union and its Affiliate Credit Union Service Organization, SCC Financial & Insurance Services, Inc.

What we do

How does Santa Clara County Federal Credit Union and its Affiliate Credit Union Service Organization, SCC Financial & Insurance Services, Inc., protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Santa Clara County Federal Credit Union and its Affiliate Credit Union Service Organization, SCC Financial & Insurance Services, Inc., collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Use your credit or debit card
  • Make deposits or withdrawals from your account
  • Give us your income information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. 

What happens when I limit sharing for an account I hold jointly with someone else?

Your choice will apply to everyone on your account.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include financial companies such as Santa Clara County Federal Credit Union and its Credit Union Service Organization, SCC Financial & Insurance Services, Inc.

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Non-affiliates we share with can include insurance companies.

Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners may include a financial planner, an investment advisor, and companies that sell various types of insurance.

Other Important Information

California residents have the right to limit sharing personal information with other financial institutions to jointly market, and we extend this right to all our members.
NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
Equal Housing Lender
Certified - CDFI - US Department of the Treasury
cross