Notice: Campbell Branch is closed today, Tuesday, October 11, 2022. We apologize for the inconvenience and appreciate your understanding.
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Phone Banking System Maintenance: On Tuesday, May 31st, we’ll be performing scheduled maintenance for approximately 30 minutes, starting at 10:00 p.m. PDT and ending at 10:30 p.m. PDT. During this time, you won’t be able to access your account information over the phone. Online Banking Services will still be available. Thank you for your patience as we update our systems to better serve you.
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System Maintenance: On Saturday, March 4th, we’ll be performing a scheduled maintenance starting at 7 p.m. PT and ending at 5 a.m. PT on Sunday, March 5th. During this time, Online and Mobile Banking and Phone Banking will not be available. Thank you for your patience as we update our systems to better serve you.
All County Federal offices and branches will be closed on March 31st, in observance of Cesar Chavez Day.
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Alert: Don’t be misled. County Federal will never call or text you to ask for information. Questions? Dial us directly at 800-282-6212 - we’re happy to help.
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Impacted by recent winter storms? Call us about our Emergency Relief Loan, 408-282-0700 or 800-282-6212.
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What To Do if Your Identity is Stolen

protect your identity

Published: May 31, 2018

What To Do if Your Identity is Stolen

Data breaches seem to be a reoccurring incident in the news. The number of consumers possibly affected by these data breaches can vary greatly depending on the size of the business and the types of services or products they offer. With so much of our world online now, it can be difficult to know what to do if your identity is stolen.

Being a victim of a data breach can be upsetting, so be prepared if it happens to you. If you become a victim of a data breach, follow these steps to protect your identity and personal information: 

  1. Review Your Information: If you have an account or signed up for any type of loyalty or rewards program with a business reporting a data breach, review your information with them immediately. Identify what information it contains and what can potentially be compromised. Look for any unauthorized activity, such as a change in address or telephone number.

     

  2. View Transactions: Pay extra attention to your account and billing statements. Check for transactions that aren’t yours or you can’t validate.

     

  3. Update Logins: Change all user access credentials. If you use the same passwords for other financial institutions, change them. Watch financial statements—on paper and online—for unauthorized transactions. Be aware of potential email, phone and us mail scams.
    Enable text and email alerts when possible.

     

     

  4. Activate Account Monitoring: If you have access to any identity theft monitoring/protection services(s), we recommend you activate it as soon as possible.
NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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