Temporary Branch Closure - Wednesday, June 22 - 70 West Hedding Branch is closed today. We appreciate your understanding.
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Phone Banking System Maintenance: On Tuesday, May 31st, we’ll be performing scheduled maintenance for approximately 30 minutes, starting at 10:00 p.m. PDT and ending at 10:30 p.m. PDT. During this time, you won’t be able to access your account information over the phone. Online Banking Services will still be available. Thank you for your patience as we update our systems to better serve you.
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Notice: Due to an outage, Online Banking and Mobile Banking are currently unavailable. Thank you for your patience as we work diligently to resolve this issue.
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All County Federal offices and branches will be closed on July 4th, in observance of the Independence holiday.
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Protect Your Information! Be Aware: County Federal will never call or text to ask for your online banking credentials, password, or debit card number or pin code.
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Your Complete Guide to Secure Mobile Banking

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Your Complete Guide to Secure Mobile Banking

In response to a rise of mobile banking scams, the Consumer Financial Protection Bureau (CFPB) has published new guidance on unauthorized electronic funds transfers, or EFTs. With more people using electronic banking as a holdover from pandemic times, it’s important for consumers to be aware of its vulnerabilities and how to protect themselves from scams. Here’s all you need to know about the risks of mobile banking and how to stay safe.

What are the risks of mobile banking?

Unfortunately, like all transactions happening over the internet, mobile banking has some built-in risks. First, hackers can break into a phone and an account with the intent of stealing money and info. Also, phishing scams that target people over the phone can lead unsuspecting consumers to share login information with scammers so they can hack away. Finally, bogus emails and messages appearing to be from your credit union can lead you to install malware on your device.

How to bank safely online

  • Use a VPN to hide your IP address. A VPN (virtual private network) gives you a private network, even when you’re using public Wi-Fii, thus preventing scammers from tracking and hacking your mobile device.
  • Always choose multi-factor authentication. Most money apps will require this, but if yours allows an option, say yes to multi-factor authentication (MFA).
  • Never share your password or save it to your device. Don’t share your password with anyone, and follow suggested guidelines for choosing a strong password, including alternating between uppercase letters, lowercase letters, numbers and symbols. Also, choose a unique password you don’t use elsewhere.
  • Brush up on your knowledge of scams. Never answer a text or email that asks for  account details, even if it appears to be from your credit union. Also, always be wary of unsolicited phone calls and banking alerts.
  • Protect your phone. Consider installing an antivirus app on your phone as well as a location-tracking app so you can find your phone if it gets lost. Be sure to lock your phone after using it, log out of the mobile banking app when you’re done, and always keep your phone in a safe place.

Follow the tips outlined above when banking online and stay safe!

Content Source: CUContent

NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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